Privacy Policy

At NextStep Genetics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services.

Information We Collect

Personal Information
  • Name, address, email, phone number
  • Payment details (processed securely through third-party payment gateways)
  • Test-related details (e.g., sample information, results)
Non-Personal Information
  • Browser type and version
  • Device and operating system
  • IP address and location data
  • Cookies and usage data

How We Use Your Information

  • To provide and improve our DNA testing services
  • To process payments and fulfill orders
  • To communicate with you regarding your appointment, test results, or support inquiries
  • To ensure compliance with legal and regulatory requirements

Information Sharing

We do not sell or share your personal information with third parties, except:

  • With trusted partners, such as DNA Diagnostics Center (DDC), to perform testing services
  • When required by law or in response to legal requests
  • With your explicit consent

Data Security

We implement robust security measures, including encryption and secure storage, to protect your personal and genetic information from unauthorized access or disclosure.

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or deletions
  • Withdraw consent for specific uses
  • Lodge a complaint with a regulatory authority

Retention of Data

We retain personal and test-related data for as long as necessary to fulfill our obligations and comply with legal requirements.

Cookies Policy

We use cookies to enhance user experience and analyze website usage. You can adjust your cookie settings through your browser.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at: Email: [email protected]
Phone: (469) 283-5247